• Top Where do you deliver to and how much does it cost?

    We deliver to the UK, Ireland and France.  Delivery within Scotland, England and Wales is free. A charge will be added for deliveries to UK islands, Northern Ireland, Ireland and France. You can choose from a range of delivery options at checkout. If you would like to enquire about delivery elsewhere in Europe, please contact us here for a quote.

  • Top How do I know you are a trustworthy supplier?

    We have been approved by the Solid Fuel Association as a coal merchant, which means that we adhere to the Coal Trade Code, allowing our customers to buy from us with confidence in our quality of product and service. 

    In addition, for four consecutive years weo won the award for Wholesaler of the Year at the Coal UK Industry Awards (2008-2011).

    And, we are happy to report that 4 out of 5 of our customers using Coal Delivery gave us a glowing review in our most recent online customer survey. (Based on a survey of 126 customer Sept 2013 - Feb 2014).

  • Top Where is the coal from?

    The majority of our coal is domestically sourced within the UK, however, we also import coal from South America and the USA. We have a wide portfolio of fuels sourced from different areas to ensure that we provide the quality and value that our diverse customer base requires.

  • Top Can you tell me a bit about your company?

    Fergusson Coal was established in 1926 by Thomas Henry Fergusson. We have 88 years of experience in coal and we strive to give all our customers quality, value and security of supply. We have grown from a horse and cart in Stirling to one of the leading solid fuel suppliers in the UK. You can read a bit more about us here

  • Top Where are you based?

    Our head office is based in Stirling, Scotland.  However, we have operations throughout the UK and Ireland.

  • Top I am new to using coal, what would you recommend I use?

    It would depend on what appliance you are planning to use the coal in and whether you live in a smoke-controlled area or not.  For each appliance and customer need we have a fuel to fit – you can explore these options in our fuel guide.

  • Top I live in a smoke controlled area, can I still use coal?

    Yes, we have a wide range of smokeless fuel that is suitable for use in smoke-controlled areas and for using in various appliances. You can explore your options in our fuel guide.